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1. What types of liquor products does Connect Logistics Services handle?
Connect Logistics Services handles wine, spirits, coolers, and imported beer. We do not handle domestic beer.
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2. Do you buy product from Suppliers and Agents?
No. Connect Logistics Services does not own the product in our
distribution centre. We are a third party warehouser and distributor of
liquor products. The product belongs to the agent or supplier until it
is sold to a licensed buyer.
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3. Who decides what products to stock in your warehouse?
Each liquor supplier or agent chooses which of their products they will
offer for sale in Alberta, based on market need or demand.
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4. Can I selectively offer specialty or unique products to specific licensed buyers?
Yes. Agents may allocate products to designated customers, so that only
those customers can purchase the allocated products. Allocated products
will not appear in the Liquor Wholesale Price List, and Customer
Service will not give out the product information.
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5. Is there anyone at Connect Logistics Services that I can call with questions?
Yes. Our Customer Service Department is open Monday through Friday from
8:00am to 4:30pm, except on statutory holidays. A contact list is also available on LiquorConnect.com that will direct you to specific individuals who can answer specific questions or concerns.
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